ARE YOU READY FOR CHRISTMAS 2020? YOUR SALON CHECKLIST

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Posted November 18, 2020

Christmas 2020 has a lot of expectations on it from salon owners. We are all trying to recoup the losses that we experienced throughout the year in our business, our clients are trying to cram in missed appointments and treatments they missed out on throughout the year and everyone could use some serious time off. Don’t run the risk of missing something important during this manic period, instead get on top of everything you need to do this Christmas with our handy checklist.

• Get your Christmas Promotions sorted – NOW
  Whether it’s promoting your Gift Vouchers, selling retail bundles from your suppliers or offering bespoke Christmas Packages, get moving on those promotions NOW to get the best bang for your buck during the silly season. Don’t forget about a promotion for January to fill the books for this typically quieter period – think big makeovers or more significant treatments like skin resurfacing or extensions that clients didn’t get to in 2020.
   
• Set your closure and reopening dates
  All staff should be clearly informed of the closing and reopening dates and times for the salon. Whether it’s on your team noticeboard, on your salon social media or spoken about during a weekly wrap, make sure your staff know which days the salon is open and which dates it is closed to ensure that you are not left stranded when it’s time to reopen.
• Get your Leave Roster sorted
  At this time of year, it is particularly important to note that the Hair and Beauty Industry Award states that employers can direct their employees to take annual leave by giving at least four weeks’ notice as part of a close-down of its operations, like many salons will do during the Christmas and New Year Period. as a HABA member you can download a template for this notice here, completely free.
• Don’t forget your reopening roster
  Book your roster for your salon reopening NOW. The sooner you issue the roster the sooner you can guarantee everyone will be on a normal work schedule and it’s one less headache to worry about during your salon break.
• Keep your payroll current
  It’s pretty likely that during December you will have some of your salon staff working extra hours in the lead up to Christmas. Now is the time to make sure you know exactly how you should be paying your staff for their overtime hours and ensure that you don’t get yourself into some hot eggnog this silly season. Under the Hair and Beauty Industry Award 2010, overtime is defined as applying to both Permanent Full Time and Casual Staff Members. For full-time staff members, their hours are defined as being 38 hours per week; and so, any hours that are in addition to this are considered to be “overtime”. For these staff members, they are to be paid time and a half for the first 3 hours and double time for any hours thereafter. We’ve got a complete list of the detail on paying your staff overtime here.
• Take care of your staff
  It’s not just business owners who are fried and stressed out at this time of year (and particularly this year) – it’s also our teams.It’s important for staff retention, staff efficiency and their overall wellness that they receive adequate breaks throughout the day – let alone that all staff are required by law to be allowed certain breaks under the Hair and Beauty Award 2010. A staff who is hungry, stressed out and hasn’t had a break isn’t going to be thinking most clearly or working at their peak efficiency – and this can have a huge impact on the client experience in salon.
• Treat your team
  It’s always a good idea at this time of year to incentivise and reward your team, both to ensure that you that you hit your targets for Christmas sales and so that your team have something to work towards for themselves. It’s important to acknowledge the great work that your team do over the Christmas season. Think dinner out, a Christmas bonus or sending them all for treatments at a partnering salon to get a little pampered.
• Take some time for yourself
  Creating balance in your business is one of the most important things you can do, but it’s also extremely hard. We love how passionate our members are about their business, and we know that that can sometimes spill over into simply never taking a break, always working on the business and being in the business. But pushing through is the exact opposite of what you need when you’re facing burn out. You have to stop, you have to take a break to make sure that your salon will be there in a week, a year or 10 years’ time.

Christmas can be a really stressful period for salon owners, and 2020 promises to be exactly that. But you have the best chance of having a relaxing break if you are prepared. If you are feeling a bit behind this holiday season, the team at HABA can help you to get back on top with our templates for salon shutdown notices, Annual Leave application forms and new Payroll software for a fresh new year – but it’s only available to members. Let our team help you get your  business in the swing of the silly season and make Christmas 2020 a roaring success for you – get in touch with the team at HABA on (02) 9221 9911.