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MAXIMISING YOUR BUSINESS WITH YOUR EXISTING CLIENTS

November 11, 2019

There’s a saying in business that often gets forgotten in the age of digital advertising – it takes twice as much energy to get a new client as it does to work with an existing one. Now, that’s not to say that you should forget about new customer acquisition altogether, but it does highlight here […]


DO I NEED A BLOG FOR MY SALON?

November 4, 2019

We hear a lot about social media marketing and website optimisation and SEO and SEM and all the things we should be doing for our business – but we rarely hear about the thing that should be driving it all, and that is your blog.   Yes, you absolutely need a blog for your hair […]


ARE BUSINESS AWARDS WORTH IT?

October 28, 2019

We have all seen the stickers on doors, the Instagram posts, and the buttons on websites – Local Awards season is finally done and dusted. For salon owners, it can be easy to assume that being part of or winning your Local Business Award is an important measure of the success of your salon – […]


Plan your Christmas Promotions NOW

October 14, 2019

Who can believe that Christmas is just around the corner? It might feel like months away – but in reality it is only 84 days away. That means now is the best time to start planning your Christmas promotions so that you have enough time to market them and clear them out before you and […]


2019 HABA AGM

October 14, 2019

 Our AGM is a great chance for us to check in with our members, in person, to see what your experience of being a HABA member is like, what we can do to contribute and add more value to your business and what you believe are the biggest challenges facing our industry. Our HABA AGM […]


LISTENING TO YOUR CUSTOMERS

October 8, 2019

In business, we like to think we know our customers. WE like to think we understand what it is that makes them happy, why they choose to spend their hard-earned dollars with us and what they want. But 9 times out of 10 we as business owners aren’t the actual target market for our salon […]


TAKING A BREAK FROM YOUR SALON BUSINESS.

September 30, 2019

Do you struggle to switch off while you’re away from work? Even while you’re on holidays? We understand how difficult it can be to step away from your salon; not only do you love what you do, but as a business owner, everything related to your business is deeply personal and has an impact on […]


Are you aware of your record keeping requirements under the Fair Work Act?

September 23, 2019

Are you aware of your record keeping requirements under the Fair Work Act? The Fair Work Act 2009 (the Act) requires employers to make and keep certain employee records relating to pay, hours of work and leave entitlements for seven years. Current and former employees have the right to access their own records. Fair Work […]


Protecting your salon business from scams

September 16, 2019

We spoke last week about how sophisticated some of the scams targeting small business are getting and the different kind of scams you might encounter. But how do you protect yourself and your business from these scams? 1. Be aware Make sure you stay up to date on the latest scams that are floating around. […]


Mental health and small business

September 9, 2019

Running your own business can be hugely rewarding, but for many small business owners, having sole responsibility for the company’s success or failure can take its toll. It can be easy to focus all your time and attention on your business and forgot about your own health and wellbeing. Sole traders and small business owners […]


SCAMS FOR SALON OWNERS TO WATCH OUT FOR

September 2, 2019

We have all received the emails, the letters, the calls and the texts. The ATO is reassessing your business, but it’s come from an email address with way too many numbers in it. The letter directs you to head to a website that doesn’t end with .gov.au. The phone call from the ATO appears on […]


EDUCATING CUSTOMERS ON PARALLEL IMPORTS

August 26, 2019

We have all seen them. The discount retailers who pop up out of nowhere one week and are flooding the market with cheap, imported hair and beauty products at an incredibly discounted rate. For the average consumer, it sounds incredibly attractive, right? The same products they buy in salon for less. But it’s not that […]


IT’S TIME TO GET BUY-NOW PAY-LATER IN YOUR SALON

August 19, 2019

By now, most of us have heard of Afterpay, ZipPay or similar services. Some of us might even be slightly addicted to being able to shop whenever we want and pay it off in easy-to-access installments. No judgement here. But what all salon owners should be considering, no matter the size or scale of your […]


MAKE SURE YOU NAIL THE UPSELL

August 5, 2019

In the hair and beauty industry, the upsell is everything. Retail products, recurring appointments, in-salon treatments, package deals and service upgrades are all ways that you can upsell your clients, no matter what they are visiting your salon for. By maximising your existing clients, you can make sure to get better bang for your buck […]


WHAT HAPPENS IF YOURE NOT SET UP WITH SINGLE TOUCH PAYROLL

July 29, 2019

We have been talking about Single Touch Payroll for months now, and for good reason. Single Touch Payroll is the biggest shakeup for the pay system for small business owners since the introduction of the GST or compulsory superannuation. It’s a huge deal, and it’s important that salon owners get it right.   You can […]


ALL SALON OWNERS SHOULD HAVE A BUSINESS MENTOR – HERE’S WHY

July 22, 2019

HABA are offering One Beauty Salon owner and one Hair Salon/Barbershop owner to WIN a full day workshop and personal tutelage with Blair James, owner and co-founder of Bondi Sands. You can enter to win this FREE Business Growth Workshop here.   Most of us remember a time when we first began our business, and […]


SALON OWNERS NEED TO BE ON THE CLOUD

July 15, 2019

“The Cloud” is one of the most misunderstood parts of running a business. Business owners generally don’t feel they understand the technology and we hear plenty of misinformation in the news telling us that someone has “hacked the cloud” or similar. The reality is is that the phrase “the cloud” simply means a store of […]


END OF FINANCIAL YEAR CHECKLIST FOR SALON OWNERS IN 2019

July 8, 2019

The end of the financial year is a huge time for salon owners. Not only do we have to sort out quarterly BAS statements during this period, but it’s the time to bring together all of the expenses throughout the year, and make sure that we are claiming what we can and paying only what […]


2019 Annual Wage Review for the Hair and Beauty Award

July 1, 2019

The Fair Work Commission has handed down its Annual Wage Review Decision which comes into effect from today, 1 July 2019.   Here are the top line changes – Award wage rates will be increased by 3.0 per cent Junior, apprentice and trainee wage rates will be adjusted proportionately Some allowances will also be increased […]


SINGLE TOUCH PAYROLL IS HERE! DON’T GET CAUGHT OUT

June 24, 2019

It’s time. It’s time for all salon owners to transition over to Single Touch Payroll – it cannot be put off any longer.   On the 1st of July all salon owners will need to transition their business to this new reporting system. Whether you do this independently or work with your payroll provider, this […]


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