Posted July 14, 2021
COVID-19 contact tracing requirements mean that some businesses and venues are required to have QR code check-in processes in place for people who enter their premises. Each state and territory has its own requirements for the types of businesses and venues that must use the designated QR code system.
Businesses that are not required to implement a QR code are being strongly encouraged to do so, as it will assist the relevant state health department in their contact tracing efforts.
In addition to implementing a QR code, it is strongly recommended that employers keep their own records for contact tracing purposes (such as ensuring timesheets and visitor logbooks are accurately completed and maintained), in the event a confirmed case attends the workplace as they will not be able to access the data from the QR code system.
The information contained in this article is current as at 14 July 2021.
| State | QR Code Requirement | Useful links |
| New South Wales | From Monday 12 July 2021, the use of the Service NSW QR Code will be mandatory at all workplaces and retail businesses. | https://www.nsw.gov.au/covid-19/covid-safe
https://www.service.nsw.gov.au/campaign/service-nsw-mobile-app https://www.nsw.gov.au/media-releases/covid-check-mandate-expanded
|
| Queensland | From 9 July 2021, beauty and personal care service, such as hairdressing, beauty therapy and nail services must make all reasonable efforts to electronically collect contact information of each person who attends the premises by using the Check in Qld app.
|
https://www.covid19.qld.gov.au/check-in-qld
https://www.covid19.qld.gov.au/check-in-qld#_business
|
| Victoria | It is mandatory for all workplaces in Victoria to use the Service Victoria QR Code app for record keeping, ensuring all workers and visitors check in.
Workplaces must help visitors without a phone or who are unable to check in to record their details electronically by using a Kiosk check-in function. All workplaces must use the Service Victoria QR code app regardless of the duration of the visit. |
https://www.coronavirus.vic.gov.au/checking-in-qr-codes
|
| South Australia | It is mandatory for general retail premises, and businesses that conduct a defined public activity to use the COVID SAfe Check-in or other approved contact tracing system.
A defined public activity includes provision of personal care services. All people entering the place must upload their contact details to the contact tracing system. |
https://www.covid-19.sa.gov.au/restrictions-and-responsibilities/covid-safe-check-in
|
| Western Australia | The use of the app is not mandatory, but it is encouraged.
The following businesses are required to maintain contact registers for WA Health Department COVID-19 contact tracing, if needed: Saunas and bathhouses, beauty and personal care services (hairdressers, barbers, nail salons, tattoo parlours, spa and massage parlours. Such businesses must maintain a contact register by collecting contacting details of people attending their premises, including staff, customers, contractors and visitors.
|
https://www.wa.gov.au/organisation/covid-communications/covid-19-coronavirus-safewa
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| Tasmania | It is mandatory for beauty and wellbeing treatment places (hairdressers, spas, nail, massage, waxing, tattoo, piercing and body modification places – including services provided from a home-run business or in a customer’s home) to use the Check in Tas app to collect contact information about everyone who spends time at their premises.
|
https://www.business.tas.gov.au/coronavirus_information/check_in_tas_app
|
| Northern Territory | Use of the app is optional.
Business must collect the contact details along with the date and time of attendance of persons attending their premise if they are beauty therapists, hairdressers, tattoo and nail parlours, tourism operators including, massages or wellness services. |
https://coronavirus.nt.gov.au/stay-safe/check-in-app
|
| Australian Capital Territory | All restricted activities, gatherings, business or undertakings as defined in the public health direction must use the Check In CBR app. This includes:
Restricted businesses:
|
https://www.covid19.act.gov.au/business-and-work/check-in-cbr/information-for-businesses#Businesses-and-venues-that-must-use-the-app
|
Advice or assistance
Our advisers are ready to answer your questions. For advice on this topic, or any other workplace relations matter, please call the HABA Advice Line on 02 9221 9911 or email us on info@askhaba.com.au.
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